1. Order Processing:

  • We require a 50% advance payment to begin processing your order.
  • The balance 50% payment is due at the time of dispatch.
  • Orders will only be processed once the advance payment is received.
  • Order processing time typically takes 15-20 days, depending on the quantity of the product and availability.

2. Shipping:

  • Once the full payment is made, we will proceed with the shipment of your order.
  • Shipping timelines will vary based on your location and the availability of goods. We will provide you with an estimated delivery time after receiving your full payment.

3. Refund Policy:

  • We do not accept returns or provide refunds once goods have been sold and dispatched.
  • Please ensure that all orders are carefully reviewed before making the purchase and providing the advance payment.

4. Damaged Goods:

  • If your order is damaged during transit , we are not responsible as It all depends on the transporter who you chose for your location.
  • We at Kaycee ensure that we will pack and seal the cartons in waterproof packings , rest is all looked after by transportation team.

By placing an order with us, you agree to the terms outlined in this Shipping & Refund Policy.